Last Updated: 17/06/2026

At Indra Traders (Pvt) Ltd (“Indra Traders”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.indratraders.lk/ or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request information, submit inquiries, or use our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Postal address
  • Any information voluntarily provided through contact forms, emails, or other communications

Non-Personal Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Pages visited and time spent on our website

2. How We Use Your Information

We may use the information collected to:

  • Respond to inquiries and requests
  • Provide products and services
  • Improve website functionality and user experience
  • Communicate important updates
  • Process business transactions
  • Maintain website security
  • Comply with legal obligations
  • Analyze website performance and visitor trends

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and collect website analytics.

Cookies help us:

  • Remember user preferences
  • Analyze website traffic
  • Improve website performance
  • Provide a better browsing experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Third-Party Services

We may use trusted third-party service providers to support our business operations, including:

  • Website hosting providers
  • Analytics services (such as Google Analytics)
  • Email communication services
  • Payment or business management systems where applicable

These third parties may have access to information only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security measures.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may disclose information when:

  • Required by law or legal process
  • Necessary to protect our legal rights
  • Required to investigate fraud, security issues, or misuse of our services
  • Working with trusted service providers assisting our operations

6. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage system can be guaranteed as completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information where applicable
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

10. Children’s Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Indra Traders (Pvt) Ltd
Website: https://www.indratraders.lk/
Email: info@indratraders.lk
Phone: +94 77 787 4422
Address: No.175, Katugastota Road, Kandy.